Privacy Policy

At KILLFVBIO, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.

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1. Who We Are

The KILLFVBIO website is operated by Fabio Michel Pires Garrido, trading under the brand name KILLFVBIO, in Portugal.

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For the purposes of applicable data protection legislation, including the General Data Protection Regulation (GDPR), Fabio Michel Pires Garrido is responsible for the processing of personal information described in this Privacy Policy.

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Contact email: killfvbio2097@gmail.com

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2. What Data We Collect

Depending on how you interact with KILLFVBIO, we may collect the following information:

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When you place an order

We may collect information necessary to process and deliver your order, including:

• Full name

• Email address

• Telephone number

• Shipping address

• Billing information, where applicable

• Products purchased

• Order number and order history

• Information necessary to process and manage your order

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Payment information may be processed directly by the relevant payment provider. KILLFVBIO does not intentionally store complete payment card details.

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When you contact us

If you contact KILLFVBIO through email, Instagram, WhatsApp or another communication channel, we may process the information you provide, including:

• Your name or username

• Contact information

• Contents of your message

• Order information

• Any other information you voluntarily provide

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This information is used to respond to your enquiry, provide customer support and resolve issues relating to your orders or our services.

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When you browse our website

We may collect certain technical and usage information when you visit our website, which may include:

• IP address

• Browser and device information

• Operating system

• Pages visited

• Website interactions

• Referral information

• Cookies and similar technologies

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The specific information collected may depend on the functionality and services provided through our website platform.

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3. How We Use Your Information

We may use personal information for the following purposes:

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Processing and fulfilling orders

To process purchases, provide order confirmations, arrange fulfillment and deliver products.

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Customer support

To respond to questions, enquiries, complaints and requests relating to KILLFVBIO or your orders.

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Website operation

To operate, maintain, secure and improve our website and online store.

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Legal and accounting obligations

To maintain records and comply with applicable tax, accounting, consumer protection and other legal obligations.

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Fraud prevention and security

To help protect our website, customers and business against fraud, misuse, unauthorized activity and security threats.

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Marketing communications

If you choose to subscribe to KILLFVBIO marketing communications, we may use your email address to send information about new collections, drops, products, promotions, events and other KILLFVBIO news.

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You may unsubscribe from marketing communications at any time.

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4. LEGAL BASES for processing

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Where applicable under the GDPR, we process personal information on one or more of the following legal bases:

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Performance of a contract: when processing is necessary to process and fulfill an order or provide services requested by you.

Legal obligation: when processing is necessary for us to comply with applicable legal, tax, accounting or other obligations.

Legitimate interests: when processing is necessary for legitimate business interests such as maintaining website security, preventing fraud, managing customer relationships and protecting our business, provided that those interests do not override your fundamental rights and freedoms.

Consent: where we ask for your consent for optional processing, such as certain marketing communications or non-essential cookies, where consent is required.

Where processing is based on consent, you may withdraw your consent at any time.

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5. ORDER FULFILLMENT AND SERVICE PROVIDERS

KILLFVBIO uses selected third-party service providers to operate its website, process orders and provide services to customers.

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Wix

KILLFVBIO uses Wix to host and operate its website and online store.

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Information necessary to operate the website, process orders, provide checkout functionality, maintain security and provide related services may be processed through Wix.

Wix may process personal information in accordance with its own privacy documentation and applicable data protection requirements.

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Printify

Certain KILLFVBIO products, including Samba in Crete, are produced and fulfilled through Printify.

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For these products, information necessary to manufacture, fulfill and deliver your order may be shared with Printify. This may include your name, email address, telephone number and shipping address.

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Printify processes customer information in connection with order fulfillment in accordance with its applicable privacy and data-processing terms.

KILLFVBIO does not currently provide customer personal information to the external factories used to manufacture other KILLFVBIO products.

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Payment providers

Payments are processed through the payment methods and payment service providers made available through our website checkout.

Payment providers may process payment information in accordance with their own privacy policies and applicable legal requirements.

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6. Instagram & WhatsApp

Customers may contact KILLFVBIO through social media platforms, including Instagram, or messaging services such as WhatsApp. Information provided through these channels may be used to respond to customer enquiries, provide customer support and assist with orders.​​

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7. marketing communications

KILLFVBIO may offer customers the opportunity to subscribe to marketing communications in the future.

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Where you choose to receive marketing communications, your email address may be used to send information about:

• New collections

• Product launches

• Drops

• Promotions

• Events

• KILLFVBIO news

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You may unsubscribe from marketing communications at any time.

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Where consent is the applicable legal basis, withdrawing consent will not affect the lawfulness of processing carried out before withdrawal.

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8.  Cookies and similar technologies

The KILLFVBIO website may use cookies and similar technologies to ensure that the website functions properly and to provide certain website features.

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Cookies may be used for purposes including:

• Essential website functionality

• Security

• Shopping cart and checkout functionality

• Remembering preferences

• Understanding website usage, where applicable

• Other optional functionality, where applicable

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Where applicable, non-essential cookies or similar technologies will be subject to the relevant consent requirements.

You may manage available cookie preferences through the mechanisms provided on the website or through your browser settings.

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9. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

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Different types of information may be retained for different periods depending on the reason for which it was collected.

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For example, order information may need to be retained for order management, customer support, accounting, tax, legal obligations and dispute resolution.

Marketing information may be retained while you remain subscribed or until you withdraw your consent, subject to applicable legal requirements.

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When personal information is no longer required, it will be deleted or otherwise handled in accordance with applicable data protection and legal requirements.

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10. INTERNATIONAL DATA TRANSFERS

Some service providers used by KILLFVBIO may process personal information outside Portugal or the European Economic Area.

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Where personal information is transferred outside the European Economic Area, we will take appropriate measures to ensure that such transfers are carried out in accordance with applicable data protection legislation.

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This may include relying on an adequacy decision or appropriate safeguards recognized under applicable data protection law.

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11. YOUR DATA PROTECTION RIGHTS

Depending on the circumstances and applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Request restriction of processing

• Object to certain processing

• Request portability of personal information where applicable

• Withdraw consent where processing is based on consent

• Object to direct marketing at any time

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These rights may be subject to legal limitations or exceptions.

To exercise your rights, please contact us using the details provided below.

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12. HOW TO CONTACT US ABOUT YOUR DATA

If you have questions about this Privacy Policy or would like to exercise your data protection rights, please contact:

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Fabio Michel Pires Garrido
KILLFVBIO
Portugal

Email: killfvbio2097@gmail.com

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We may need to verify your identity before responding to certain requests in order to protect your personal information.

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13. RIGHT TO LODGE A COMPLAINT

You have the right to lodge a complaint with the relevant data protection supervisory authority if you believe that your personal information has been processed unlawfully or that your data protection rights have not been respected.

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In Portugal, the relevant supervisory authority is the Comissão Nacional de Proteção de Dados (CNPD).

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14. CHILDREN’S PRIVACY

The KILLFVBIO website is not intentionally directed toward children who are not legally permitted to make purchases or provide personal information without the required authorization.

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If you believe that a child has provided personal information to KILLFVBIO inappropriately, please contact us so that we can take appropriate steps.

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15. DATA SECURITY

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

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16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or applicable legal requirements.

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When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

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17. CONTACT

For any questions regarding this Privacy Policy or the handling of your personal information, please contact:

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killfvbio2097@gmail.com

KILLFVBIO

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